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Contact Us

Thank you for visiting our website.
If you have a question relating to Accu-Chek® products, please call or drop us an email using the form below.
Please allow us up to 3 working days to respond to your email.
Please note that this site is not intended or designed for reporting product related adverse events to our company. To report a product related adverse event please contact Accu-Chek Customer Care line directly at 1-800-88-1313.
In the event of a health emergency please contact Emergency Ambulance Services at 999 or seek advice from your healthcare professional.

Accu-Chek Customer Care Line:
Phone  : 1-800-88-1313
Hours  : 8:30 am till 12 pm; 1pm till 5:30 pm (Monday to Friday excluding public holidays)
E-mail :

Roche Diagnostics (M) Sdn Bhd
B-20-1, Level 20, The Ascent, Paradigm,
No. 1, Jalan SS7/26A, Kelana Jaya,
47301 Petaling Jaya, Selangor

Click this link for the map
Direction to the Ascent from Paradigm mall:

  1. Park at the carpark in Paradigm mall
  2. Go to level CC by lift/ escalator
  3. Exit any of the entrance door at level CC and walk towards RHB bank
  4. From there, enter the entrance to the Ascent
  5. Register at the security counter to get the access card and use the access card to level 20 (Roche Diagnostics).

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