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Frequently Asked Questions

The Accu-Chek Softclix lancing device and lancets are available at many retail pharmacies.

Yes, it can be used for alternative site testing (AST) by using the specially designed alternative site testing (AST) cap. Please contact Accu-Chek Customer Service line at 1800-88-1313 for further enquiry. 

The patented Clixmotion technology is the principle of guided lancet motion, meaning that both the forward and return motion of the lancet is precisely controlled, with minimized vibrations and oscillations. This special guided motion is the key to gentle blood sampling. The lancet needs just a few milliseconds to penetrate the skin with a motion designed to minimize lateral movement and reduce the sensation of pain as fewer nerve endings are disturbed. In the skin, the lancet is brought to a precise stop and then actively retracted immediately. This fast, controlled lancet motion helps to reduce the risk of skin and nerve-end damage.

Yes, like all Accu-Chek consumer lancing devices the Accu-Chek Softclix lancing device is driven by the patented Clixmotion technology for virtually pain-free testing.

No. It is not designed for use on pets.

Yes. However, any contamination of the fingertip with dirt or liquids (sweat, fruit juice, etc.) may affect glucose readings. Clean and dry fingertips are a pre-requisite for an optimal blood glucose test.

The required penetration depth dpeends on the following:

  • The user's skin: The softer and thinner the skin is, the shallower the depth setting should be.
  • The required blood sample: The more blood that is required, the higher the chosen setting.

The optimal penetration depth is a combination of both. For a start try a setting of '2' and adjust accordingly. Bigger number on the cap indicates deeper lancet penetration

Keep your lancing device and lancet clean and protect them from extreme temperatures. Do not store them in a hot car or in the refrigerator.

Expired lancets should not be used. The use of an expired lancet may cause an infection at the puncture site as the lancet may have lost its sterility

Lancets are for single-use only due to hygienic reasons and because the needle will become dull with repeated use. Hence a new, sterile lancet should be used each time you perform a test.

Lancets should be placed and disposed of in an approved sharps container, and in accordance with local regulations. For further information, please refer to product package insert.

No. It is intended to be used by one person only and shall not be used on multiple users. If someone else uses your lancing device there is an increased risk of cross infections.

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Accu-Chek Softclix

Item Description

The Accu-Chek Softclix lancing device can help make lancing easy. Its rotatable cap offers 11 fixed depth settings for different skin types. Clixmotion® technology minimises any painful side-to-side motion of the lancet, which is why this lancing device is virtually pain-free1 to use.


1. Kocher, S, et al., Comparison of Lancing Devices for Self-Monitoring of Blood Glucose Regarding Lancing Pain J Diabetes Sci Technol 2009; Sep. 3(5):1136-1143.

Product Manuals


11 penetration depth settings


0.8 to 2.3 mm


Precise lancing, less risk of skin damage


0.4 mm


21 g

Benefits and Features
  • Easy-to-use
  • Fast lancing for convenient use
  • Personalized penetration depth settings
  • Virtually pain-free lancing1
  • Clixmotion® technology controls the lancet’s movement

1. Kocher, S, et al., Comparison of Lancing Devices for Self-Monitoring of Blood Glucose Regarding Lancing Pain J Diabetes Sci Technol 2009; Sep. 3(5):1136-1143.

Additional Specifications
Penetration depth:

Control penetration with 11 depth settings

Penetration range:

0.8 to 2.3 mm

Weight (with drum):

21 g

Needle diameter:

0.4 mm (28G)

AST capability:

Yes (with AST cap)

Lancing Technology:

Clixmotion Technology

How to Use

Preparing the lancing device

Steps Picture Guide

 1. Remove cap from lancing device.

 2. Insert a lancet.

 3. Twist the sterility cap and pull gently to           remove it.

 4. Replace cap. A ‘click’ sound will be heard       to ensure cap is secured.

 5. Turn dial to select depth setting                       (recommended setting: 1.5-3.0). The               higher the number, the deeper the                   penetration.


Obtaining a blood sample

Steps Picture Guide
 1. Press the priming button down as shown.

 2. The transparent release button becomes         yellow.

 3. Place against the side of your fingertip.           Press the yellow release button to prick.


Removing a used lancet

Steps Picture Guide
 1. Aim the used lancet at a disposal bin and      pull the ejector down as shown.   


Safety Advice:

The Accu-Chek Softclix lancing device is intended for personal use only. It must not be shared or used to collect blood in a multi-patient setting as it does not incorporate any features to guard against  cross infection.



This advertisement does not promote the diagnosis, treatment, prevention or cure of diabetes. Please consult your healthcare professional for the interpretation of the result and diagnosis. 

Accu-Chek Softclix and other related products are registered under Act 737.