Frequently Asked Questions

Cleaning the meter

What parts of the meter should be cleaned?

Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.
Clean the measuring window following the steps as below if you notice that the measuring window located beneath the cover is visibly dirty, or if the error message E-1 is displayed.

Cleaning the measuring window

	Steps	Picture
1.	Pull the cover of the measuring window straight towards you.
2.	Wipe the cover from the outside and the inside using a lightly moistened cloth or cotton swab.
3.	Carefully wipe the measuring window and its surrounding area using a lightly moistened cloth or a cotton swab. Remove any fluff or lint that may remain. Allow areas you have wiped time to dry thoroughly.
4.	Place the cover straight and centered onto the meter.
5.	Slide it closed until it audibly clicks into place.

What can I use to clean the meter?

70% isopropyl alcohol
Mild dishwashing liquid mixed with water
10% household bleach solution (1 part bleach plus 9 parts water) made the same day

Special Features

How to view the averages?

1.	With the meter turned off, press the M button briefly (approximately 2 seconds). The last saved (newest) test result is displayed.
2.	Press the S button briefly. The first average, the 7-day average of all test results, is displayed. The upper left corner of the display shows the number of test results taken into account for calculating the average. The upper right corner of the display shows the number of days taken into account for calculating the average.

How to view my previous test results?

With the meter turned off, press the M button briefly (approximately 2 seconds) until the meter turns itself on.

The last (newest) test result is displayed together with the time, date and the word Memory.
If you marked the test result with a marker, the marker is also displayed.

How many test results can be stored in Accu-Chek Active 4 and 5 meter?

Accu-Chek Active 4 and 5 can store up to 500 test results with the time and date. You do not need to do anything to save the results. The meter automatically saves all test results.
If all the memory locations are occupied, the oldest test result is deleted to create space for the new one when you perform a new test.

Can I set a test reminder other than post-meal reminder?

No, Accu-Chek Active 4 and 5 do not have the general test reminder function.

How to mark a result or set a post-meal reminder?

1.	As long as the test result is being displayed, you can mark the test result. Press the S button or M button repeatedly until the desired marker is displayed.
2.	In the example at the side, the before meal marker ( symbol) was selected. After choosing the desired marker, you can turn the meter off. The test result is saved together with the marker.

What type of test results can be marked?

Blood Glucose Monitoring

Can I use a test strip from another Accu-Chek system in the Accu-Chek Active blood glucose meter?

No. Accu-Chek Active blood glucose meters are designed exclusively for use with Accu-Chek Active test strips.

Can I use an expired test strip?

No, check the use by date on the test strip container. Do not use test strips past the use by date.

What happens if I do not apply enough blood on the test strip?

An E2 error message will display on the meter, indicating not enough blood was drawn into the test strip for measurement or blood was applied after the test had started. You should discard the test strip and repeat the blood glucose test.

How much is the required blood sample size for a blood glucose test?

A drop of blood is needed (1-2 microlitre).

How do I use Accu-Chek Active 4 and 5 to obtain a blood glucose result?

Insert your test strip into the meter and it turns on automatically.
With the strip inside the meter (In-dosing), apply your blood sample to the easy to see green dosing area. A drop of blood is needed. In 5 seconds, your test results will appear in the easy to read display.
Place the strip into the meter to switch it on. Then, with the strip outside the meter (Out-dosing), apply your blood sample to the easy to see green dosing area. A drop of blood is needed. Place the strip into the meter again within 20 seconds. In 8 seconds, your test results will appear in the easy to read display.

Item Description

The Accu-Chek Active blood glucose system gives reliable results that you can trust because of the following:

Proven accuracy¹ that meets international quality standards²
Delivers accurate results that meet international quality standards
(ISO 15197:2013, ISO 13485).

Proven virtually pain-free lancing device³
Patented technology for the most gentle testing.

Widely accepted and used worldwide²
20 million users in 100 countries trust its reliable results.

^References:
^{1. Accu-Chek Active Test Strip Pack Insert, 2017}
^{2. Data on file}
^{3. Kocher, S, et al., Comparison of Lancing Devices for Self-Monitoring of Blood Glucose Regarding Lancing Pain J Diabetes Sci Technol 2009; Sep. 3(5):1136-1143.}

Product Manuals

RESULTS

5 seconds (In-dosing), 8 seconds (Out-dosing)

SAMPLE

1-2 µL

SIZE

97.8 x 46.8 x 19.1mm

WEIGHT

50g with battery

MEMORY

500 test results with date and time

Benefits and Features

Just 2 buttons are used to operate the meter for intuitive handling
Large and easy to read display
In- or out-dosing for simple testing
Under dosing alerts
The visual double check lets you see your recent test result
Pre-meal and post-meal markers are available
Post-meal alert reminds you to test 2 hours after eating
500 test results are stored in memory
See averages of all blood test results over 7, 14, 30 and 90 days
Fulfills the accuracy requirements of ISO 15197:2013¹

^{Reference:

1. Accu-Chek Active Test Strip Pack Insert, 2017}

Additional Specifications

Measuring principle:

Mutant variant of the glucose dehydrogenase quinone protein (Mut. Q-GDH 2, modified variant of EC 1.1.5.2), acinetobacter spec; photometric end-point measurement

Measuring time:

Approximately 5 seconds (In-dosing: blood application with test strip within the meter)
Approximately 8 seconds (Out-dosing: blood application with test strip outside the meter)

Measuring conditions:

Temperature: 8°C to 42°C

Memory capacity:

Up to 500 values with date and time

Test averages:

7, 14, 30 and 90 days

Data transfer:

Via USB interface (with Micro-USB cable)

Dimensions:

97.8 x 46.8 x 19.1 mm

Weight:

50g with battery

Battery:

1 battery, 3V type 2032

Altitude independence:

0 to 4,000 m (0 to 13,123 ft.)

Sample size:

1-2 µL

Measuring range:

0.6 mmol/L – 33.3 mmol/L

Sample types:

Capillary

If the test strip is removed from the meter to apply blood::

Venous blood anticoagulated with lithium heparin or ammonium heparin or EDTA, arterial blood and blood from neonates

Sample dosing:

Blood application onto the middle of the test pad. The test strip (and its components) has the function to spread the blood above the test area in a quick and hygienic way

Dosing options:

Blood can be applied to already inserted test strip (In-dosing), or a test strip outside the meter (Out-dosing). Out-dosing is helpful to minimize the risk of contamination when a meter has multiple users (e.g. in a hospital) and, in case of alternative site testing, to facilitate blood application

Visual color check:

Plausibility check option with 5 color block on the test strip vial

Hematocrit range:

20–55% (In-dosing mode), 20–70% (Out-dosing mode)

Test strip stability:

Test strips remain stable up to expiry date printed on test strip vial, even after opening (test strip container must be closed tightly after each test strip is removed)

How to Use

Get results in 3 steps:

Insert your test strip into the meter and it turns on automatically.
Apply your blood sample onto the green dosing area of the test strip.
In a few seconds, your test result will appear in the easy to read display.