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Frequently Asked Questions

Power Issue

Failure to test could cause a delay in therapy decisions and may potentially lead to a serious medical condition. Therefore it is strongly recommended to:

  • Have a spare set of batteries, because battery life may vary due to factors such as temperature and battery manufacturer.
  • Have a back-up testing method available. An example of a back-up testing method would be a back-up meter and strips. Ask your healthcare professional or pharmacist about other possible back-up methods.
  • If you have further questions, please contact our Roche Diabetes Care Customer Care line at 1-800-88-1313  to obtain further support.
  1. Change battery. Refer to the instructions in the user's manual on how to appropriately handle any errors that may occur.
  2. If the instructions in the user’s manual does not correct the situation, please contact our Roche Diabetes Care Customer Care line at 1-800-88-1313  to obtain further support.
  1. Change battery. Refer to the instructions in the user's manual on how to appropriately handle any errors that may occur.
  2. If the instructions in the user’s manual does not correct the situation, please contact our Roche Diabetes Care Customer Care line at 1-800-88-1313  to obtain further support.

Special Features

With the meter on or off, press and release  or  to enter memory. The most recent test result appears on the display.

Accu-Chek Performa 2 meter can store up to 500 test results with their time and date. You do not need to do anything to save the results. The meter automatically saves all test results.
If all the memory locations are occupied, the oldest test result is deleted to create space for the new one when you perform a new test.

Yes, you can set up to 4 test reminders per day in the set-up mode.

  1. Perform a test. The result appears on the display.
  2. With the test strip in the meter, press and release  or to toggle through test result markers and the post-meal reminder.
  3. When the marker or reminder you wish to select appears on the display, remove the test strip from the meter.

Cleaning the meter

Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.

  • 70% isopropyl alcohol
  • Mild dishwashing liquid mixed with water
  • 10% household bleach solution (1 part bleach plus 9 parts water) made the same day

Blood Glucose Monitoring

No. Accu-Chek Performa blood glucose meters are designed exclusively for use with Accu-Chek Performa test strips.

No, check the use by date  on the test strip container. Do not use test strips past the use by date. 

An E4 error message will display on the meter, indicating not enough blood was drawn into the test strip for measurement or blood was applied after the test had started. You should discard the test strip and repeat the blood glucose test.

Only a tiny blood drop will do (0.6 microlitre).

  1. Insert your test strip into the meter and it turns on automatically.
  2. Apply your blood sample to the easy to see yellow dosing area. Only 1 small drop is needed.
  3. In 5 seconds, your test results will appear in the easy to read display.

Accu-Chek Performa 2

Item Description

Accu-Chek Performa is known as the hospital standard blood glucose system you can trust because of the following:

 

Proven Accuracy
Meets the latest international accuracy standard for blood glucose monitoring systems ISO 15197:20131 and it is widely used by hospitals in Malaysia2.

 

Proven Quality
Meets international quality standard (ISO 13485)2.

 

Proven Reliability
Built-in features that ensure consistent and accurate results.

References:
1. Accu-Chek Performa Test Strip Pack Insert, 2016
2. Data on file

Product Manuals

DISPLAY

Large LCD

RESULTS

5 seconds

EASY

No coding. No set-up

SAMPLE

Tiny: 0.6µL

WEIGHT

59g with battery

Benefits and Features
  • Large, easy to read LCD display
  • Used with easy to handle Accu-Chek Performa test strips
  • Tiny blood sample: only 0.6µL of blood required
  • Fast results in 5 seconds
  • No coding needed, making the testing process quicker and easier
  • Set up to 4 pre- or post-meal alerts, so you never forget to test
  • Automatically turns on when you insert a test strip
  • Saves energy by turning off automatically when you’ve finished testing 
Additional Specifications
Measuring principle:

Mutant variant of quinoprotein glucose dehydrogenase (Mut. Q-GDH), electrochemical

Measuring time:

5 seconds 

Measuring conditions:

Temperature: 8°C to 44°C 

Storage conditions:

-25°C to 70°C 

Memory capacity:

500 blood glucose results and 20 control tests results with time and date

Test averages:

7, 14, 30 and 90 days 

Data transfer:

Infrared (IR) 

Dimensions:

94 x 52 x 21 mm 

Weight:

59g with battery 

Display:

LCD

Beep tone:

Yes (factory setting ON) 

Battery:

1 battery, 3V type 2032

Auto power off:

2 minutes

Under dosing detection:

Yes 

Altitude independence:

0 to 3,094 m (0 to 10,150 ft.)

Sample size:

0.6 µL 

Measuring range:

0.6 – 33.3 mmol/L 

Sample types:

Capillary, venous, arterial, and neonate

Sample dosing:

Capillary fill function

Hematocrit range:

10 to 65% 

Test strip stability:

Test strips remain stable up to expiry date printed on test strip vial, even after opening (test strip container must be closed tightly after each test strip is removed)

How to Use

Get results in 3 steps:

  1. Insert your test strip into the meter and it turns on automatically.
  2. Apply your blood sample to the easy to see yellow dosing area. Only 1 small drop is needed.
  3. In 5 seconds, your test results will appear in the easy to read display.