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Frequently Asked Questions

Cleaning the meter

Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.

  • 70% isopropyl alcohol
  • Mild dishwashing liquid mixed with water
  • 10% household bleach solution (1 part bleach plus 9 parts water) made the same day

Special Features





Accu-Chek Guide meter can store up to 720 test results with their time and date. You do not need to do anything to save the results. The meter automatically saves all test results.
If all the memory locations are occupied, the oldest test result is deleted to create space for the new one when you perform a new test.

Yes, you can set up to 4 general test reminders per day and switch on the post-meal reminder in the set-up mode.

 1.   After performing a blood glucose test, the test   result is displayed on the screen with Add   Comment highlighted. Press  to add a   comment.
 2.  The Add Comment menu appears. Press  to   highlight the desired comment (the example here   is Before meal). Press  to select the comment.

 If Patterns is On:

 If Patterns is on and you select Before meal   or After meal, press  to select a specific meal   (Breakfast, Lunch, Dinner, or Snack). Press  to   set the selected meal for the test result.

 The final result appears with the comment symbol.   Press  or  to set the comment and return   to Main Menu. To change the comment, press  to select the comment. Press  to return to Add   Comment.

Blood Glucose Monitoring

No, check the use by date  on the test strip container. Do not use test strips past the use by date. 

A ‘Drop Too Small’ (E4) error message will display on the meter, indicating not enough blood was drawn into the test strip for measurement or blood was applied after the test had started. You should discard the test strip and repeat the blood glucose test.

Only a tiny blood drop will do (0.6 microlitre).

  1. Insert your test strip into the meter and it turns on automatically.
  2. Apply your blood sample to the easy to see yellow dosing area. Only 1 small drop is needed.
  3. In less than 4 seconds, your test results will appear in the easy to read display.

See Health and Safety Information

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Accu-Chek Guide System

Item Description

Wireless connection to your compatible smartphone keeps your important information in the palm of your hand, eliminating the need for a paper diary. Along with proven accuracy1, features like the spill resistant vial, wide test strip dosing area, strip port light and strip ejector button can help make every day blood glucose monitoring easier.2

1. Accu-Chek Guide Test Strip Package Insert 2016.
2. Harvey, C., et al., J Diabetes Sci Technol 2016 10(5):1136-1142.

Product Manuals


No coding


Less than 4 seconds


Tiny: 0.6µL


Allow testing in the dark


Remove used strip in hygienic way


Wireless connection to your mobile device

Benefits and Features
  • Proven accuracy that exceeds current ISO 15197:2013
  • No more "strip confetti"—the spill resistant vial helps you remove one strip at a time
  • Wide test strip dosing area —apply a small drop of blood anywhere along the wide yellow edge
  • Receive glucose readings in less than 4 seconds
  • Monitor in all light conditions, thanks to a bright, backlit display and a strip port light
  • Eject used test strips from the meter with the push of a button
  • Enjoy virtually pain free2 lancing with the included Accu-Chek FastClix lancing device
  • Have the option of transmitting results to the Accu-Chek diabetes management app on your compatible smartphone using wireless technology:
    • ​Wireless data transfer: Track your results automatically―no paper logbook needed 
    • Share your data seamlessly: Keep your loved ones informed about your blood glucose results with the auto-text messaging function or create your online account to easily share your data with your health care professional in real time
    • Meal images for carbs estimation: Now you can even take a picture of your meal and view it in the app together with your blood glucose results.​

1. Accu-Chek Guide Test Strip Package Insert 2016.
2. Kocher, S., et al., J Diabetes Sci Technol 2009 Sep 1; 3(5):1136-1143

Additional Specifications
Measuring time:

Less than 4 seconds

Measuring principle:

FAD glucose dehydrogenase (GDH)

Measuring conditions:

Temperature: 4°C to 45°C 

Memory capacity:

720 blood glucose results and 32 control tests results with time and date

Test averages:

7, 14, 30 and 90 days 


80 x 47 x 20 mm 


40g with battery 




2 battery, 3V type 2032 

Auto power off:

90 seconds

Under dosing detection:


Altitude independence:

0 to 3,094 m (0 to 10,150 ft.)

Sample size:

0.6 µL 

Measuring range:

0.6 mmol/L – 33.3 mmol/L 

Sample types:

Capillary, venous, arterial, and neonate

Sample dosing:

Capillary fill function

Hematocrit range:

10 to 65% 

Test strip stability:

Test strips remain stable up to expiry date printed on test strip vial, even after opening (test strip container must be closed tightly after each test strip is removed)

Data transfer:

Bluetooth (with mobile devices)
Micro USB cable (with computer)

App-Meter Compatability:

Accu-Chek Guide meter only (In Malaysia).

Get the free app:

Download the app from your phone’s app store. The 'App Quick Start Guide (QSG)' above will guide you through.



How to Use The Meter


Accu-Chek Guide Meter

Get results in 3 steps:

  1. Insert your test strip into the meter and it turns on automatically.
  2. Apply your blood sample to the easy to see yellow dosing area. Only 1 small drop is needed.
  3. In less than 4 seconds, your test results will appear in the easy to read display.



For more information on how to pair your Accu-Chek Guide meter and your mobile device, read the Quick Start Guide (QSG) as above for details on ‘Wireless Communication and Meter Pairing’.